Shipping Policy
Processing & Fulfillment
-
Orders are processed within 3 business days (excluding weekends and holidays).
-
You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping costs are Flat Rate and added at checkout. Estimated delivery times are as follows:
-
Standard Shipping (5-7 business days)
-
Expedited Shipping (2-4 business days)
-
Freight Shipping may be required for bulk orders and will be quoted separately.
Shipping Restrictions
-
We currently only ship within the continental USA.
-
We do not ship to P.O. Boxes or APO/FPO addresses.
Freight & Bulk Orders
For larger orders requiring palletized shipping, freight quotes will be provided. Contact us at sales@buyironox.com for assistance.
Lost, Delayed, or Damaged Shipments
-
If your order is delayed beyond the estimated timeframe, please check your tracking number or contact us at sales@buyironox.com.
-
If your order arrives damaged, report it within 48 hours with photos of the package and product.
-
We are not responsible for shipping delays caused by carriers, but we will assist in resolving issues.